How do you accept payment?

We accept credit cards, checks, and cash. Once a sign project gets the green light, we require a 50% deposit for projects over $1000 or payment in full for projects under $1000. Any remaining balance plus shipping & handling, if applicable, is due upon completion.

What kind of wood do you use & do the signs hold up in weather?

We use cedar for our signs because of its natural resistance to moisture, mildew, rot, decay, and insect infestations. Cedar weathers well and is an ideal choice for demanding environments.

How are your signs finished?

Our signs are treated with exterior oil based stains and paints, and are guaranteed against chipping, cracking, and glue joint failure for one year from time of delivery.

How long will it take to make my sign?

We currently have a waitlist of up to 12-16 weeks, after design approval, due to the volume of sign projects we have in the shop. The level of detail your sign may have can be a factor as well.

How will my sign be shipped?

We typically ship through UPS. However, you may request alternate shipping methods. We will email you with your UPS tracking number as soon as your sign is on the way.

Can I see some design mock-ups before I order a sign?

We don’t do work on speculation as this can be a huge investment of time that may not be recouped. After we’ve received a monetary commitment, Kevin works with each of our customers to make sure they get a design they are happy with.

Can you do a rush order?

Unfortunately we cannot do rush orders at this time due to the high volume of projects currently in the shop.